All SciCord systems are kept up to date with the latest patches and security protections. External penetration tests are conducted on a regular basis, one for every major release of the software, which is typically once every year.
SciCord maintains a password policy which covers a certain level of complexity, minimum length (8), lockout, etc. A Least Privilege Access policy is in place, which means that a User is able to access only the information and resources that are necessary for their legitimate purpose. Also, there are controls to review and assess the appropriateness of access at least once every 12 months.
SciCord is a cloud-based product that is hosted by Microsoft Azure, which maintains certifications against major security frameworks.
Yes. In our SLA we include Continuity Plans, which are tested and validated.
Yes. SciCord has been through compliance inspections and external audits.
SciCord conducts development on-premise, using a virtual machine package that is standardized for all developers. There are policies and guidelines in place, as well as a web-based access model, to manage how the process is performed. Also, SciCord does not outsource any of its code development. The development follows an SDLC process, which includes quality control, testing policies, support policies, etc. The SciCord Solution code is regularly tested against OWASP top 10; e.g. Qualys and TinFoil.
Yes. From an intellectual property perspective, the use of an ELN or LIMS has several advantages. It provides a more secure environment than paper because it can limit the access to data based on profiles. It also helps to create a written record of actions and all required traceability including witness. The ELN or LIMS integrates secure mechanisms such as time stamps and digital signatures on sensitive actions that cannot be changed. Consequently, it’s possible to prove the date of experiments. In addition, the electronic format helps avoid readability problems which you would sometimes see with scanned documents or handwriting.
Yes! Each SciCord customer is provided with an isolated environment in the award-winning Azure cloud to assure data security potential. Encryption of your stored data in the SciCord database safeguards your information from intrusion. Encryption is also implemented to safeguard your Information when transmitted between your site and the Cloud servers.
Yes. From an intellectual property perspective, the use of an ELN or LIMS has several advantages. It provides a more secure environment than paper because it can limit the access to data based on profiles. It also helps to create a written record of actions and all required traceability including witness. The ELN or LIMS integrates secure mechanisms such as time stamps and digital signatures on sensitive actions that cannot be changed. Consequently, it’s possible to prove the date of experiments. In addition, the electronic format helps avoid readability problems which you would sometimes see with scanned documents or handwriting.
SciCord provides several levels of data reporting. The first level is at the document or experiment level where the results generated by an analysis or process are summarized and formatted to facilitate understanding of the outcome(s). Summarization of data can also be accomplished at the sample or lot level. Finally, a DataMart is supplied which organizes analysis or process data across experiments/lots. The DataMart is constructed to optimize queries and retrieval using JMP (SAS), Spotfire (Tibco), or Power BI (Microsoft).
Yes. SciCord will integrate with third party or in-house metrology, LIMS, SAP, and document repositories. Custom integrations are available at cost.
SciCord Informatics Platform is offered using the SaaS (Software as a Service / Cloud) model. This means all infrastructure, maintenance and support are provided by SciCord. The product is offered with either a monthly or annual subscription.
The scale of an organization can have an impact on informatics requirements. Smaller organizations can rely on interactions between individuals to “find” information and facilitate communication within and across projects. As organization size increases, the communication barriers naturally increase, often dramatically. For larger organizations, searching for information and efficient collation is paramount. Large organizations require a DataMart solution to facilitate finding and organizing information across multiple projects and over a potentially long time frame.
The single greatest challenge for most organizations is committing the resources required to push the implementation over the finish line. Any implementation requires contributions from the group of individuals most skilled in the target processes. These folks are typically also the most overworked people in the organization.
A second challenge is the boundaries between groups within an organization. Think analytical and QA or manufacture and QC. One group is typically driving the process and the other group may not be focused resulting in delays.
SciCord is provided as a service. This means technology updates are transparent to the customer. To use SciCord, customers only need PCs running Windows – no investment in expensive hardware or support staff.
SciCord offers full support for implementation and customization. Each client is assigned a Project Manager, who coordinates the deliverables between Lab Personnel and SciCord QA, Template Developer and Testers. All staff speak English, and some speak Italian fluently. SciCord provides a project management tool (RedMine) to coordinate the implementation activities.
Upgrade of a GxP compliant solution is often difficult and time consuming. SciCord provides a complete verification documentation set which often allows a customer to approve an upgrade without on premises testing. Once approved, SciCord upgrades the customer environment to the new release overnight. No additional effort is required by the customer.